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Maintaining records of staff, customers and visitors to support NHS Test and Trace Organisations in certain sectors should collect details and maintain records of staff, customers and visitors on their premises to support NHS Test and Trace. The UK is currently experiencing a public health emergency as a result of the coronavirus (COVID-19) pandemic. It is therefore critical that organisations take a range of measures to keep everyone safe. The easing of social and economic lockdown measures following the COVID-19 outbreak is being supported by NHS Test and Trace. You should assist this service by keeping a temporary record of your customers and visitors for 21 days, in a way that is manageable for your organisation, and assist NHS Test and Trace with requests for that data if needed. This could help contain clusters or outbreaks. This publication provides further guidance on how you can do this in a proportionate and effective way. There is a higher risk of transmitting COVID-19 in premises where customers and visitors spend a longer time in one place and potentially come into close contact with other people outside of their household. To manage this risk, establishments in the following sectors, whether indoor or outdoor venues or mobile settings, should collect details and maintain records of staff, customers and visitors: hospitality, including pubs, bars, restaurants and cafés tourism and leisure, including hotels, museums, cinemas, zoos and theme parks close contact services, including hairdressers, barbershops and tailors facilities provided by local authorities, including town halls and civic centres for events, community centres, libraries and children’s centres places of worship, including use for events and other community activities
